Compliance status

This website is partially compliant with the requirements of Annex A of UNI EN 301549:2018 (WCAG 2.1) due to the cases of non-compliance and/or exceptions listed below.

Not accessible contents

The contents listed below are not accessible for the following reasons:

Non-compliance with Italian Law 4/2004.

We considered WCAG 2.1 accessibility standards and the user experience of a test panel consisting of people with different disabilities who tested the website, using assistive technologies (e.g., screen readers for blind users).

Some users may experience difficulties when interacting with some pages or functions. Violations of accessibility standards are listed below.

1.4.4. Resize text: some contents are not displayed correctly when zooming in via browser up to 200%.

2.1 Keyboard Accessible: This website allows keyboard navigation with few exceptions and the focus is not always visible. Therefore, access to some functions/interface components may be difficult.

2.4.6 Headings and labels: heading levels are not always used consistently.

3.3.2 Labels or instructions: some interface elements lack labels. Therefore, some specific interactions may be difficult for users using assistive technologies. For example, on the “Recover your login details” page some input elements lack labels.

For blind and low vision users, creating an account online may be challenging. Indeed, it involves an identification procedure that may not be accessible.

Moreover, screen readers may not interact properly with some interface menu elements.

Finally, it should be noted that PDF documents downloadable from this website are partially accessible for screen reader users because they lack accessibility features such as hierarchical structure, headings, hyperlinks, and text alternatives.

Accessibility statement preparation

This Statement was prepared on September 9^th, 2023.

It was written after completing an accessibility evaluation by means of a third-party assessment.

How to notify accessibility issues

Users can, at any time, report accessibility issues. To do so, they can send an email to: helpdesk@finecobank.com

Feedback mechanism: Feedback Accessibility

Contact information for notifying accessibility issues: helpdesk@finecobank.com

How to notify the Agency for digital Italy (AgID)

In the event of an unsatisfactory response or failure to respond, within thirty days of reporting accessibility issues, the interested party may notify the AgID, using the following link agid.gov.it

Website information

Website publication date: 31/07/2023

Did the owner of the website run usability tests? Yes

Content Management System (CMS) used: None, internal development

Inclusion in the workplace

Number of employees with disabilities: 50

Number of adapted workstations for employees with disabilities: 1