Compliance status

This website is partially compliant with the requirements of Annex A of UNI EN 301549:2018 (WCAG 2.1) due to the cases of non-compliance and/or exceptions listed below.

Not accessible contents

The contents listed below are not accessible for the following reasons:

Non-compliance with Italian Law 4/2004.

To draft this Accessibility Statement, we considered WCAG 2.1 standards and sought the cooperation of people with different disabilities who tested the site. They used tools with assistive technologies such as leading screen readers (TalkBack or VoceOver) useful for identifying text shown on the screen, presenting it as speech synthesized output. Screen readers are tools used by people who are blind, visually impaired, and those with DSA (dyslexia).

Some users may experience difficulties in using some pages or functions.

Non-text content: in many cases, the alternative text that makes graphical elements accessible to assistive technologies has not been inserted correctly.

Contrast (minimum): in many cases, this website does not meet the minimum contrast ratio required by accessibility standards.

Keyboard accessible: not all functions are accessible by keyboard, and the keyboard focus is not always visible and/or does not follow the logical navigation order.

Using the keyboard, it is possible to navigate the main menu items, but not the expanded menu.

Bypass blocks: internal links that facilitate keyboard navigation are not present.

Link purpose: on several pages of this website, there are generic links and empty links.

Headings and labels: heading levels have not always been used consistently in this website.

Labels or instructions: some interface elements lack labels. Therefore, some specific interactions may be difficult for users using assistive technologies.

In particular, screen readers may not interact properly with some interface elements. The order in which elements are read by the screen reader may also not match the logical navigation order.

For blind and low vision users, creating an account online may be challenging. Indeed, it involves an identification procedure that may not be accessible.

Finally, it should be noted that some PDF documents downloadable from this website are partially accessible for screen reader users because they lack hierarchical structure (table of contents, headings, internal links) and text alternatives.

Accessibility statement preparation

This Statement was prepared on August 17^th, 2022.

It was written after completing an accessibility evaluation by means of a third-party assessment.

How to send reports and contact details of the provider

Users can, at any time, report accessibility issues. To do so, they can write directly to the email: helpdesk@finecobank.com

Feedback mechanism: Feedback Accessibility

Contact information for users reports: helpdesk@finecobank.com

How to send reports to italian authority for digital accessibility (AGID)

In the event of an unsatisfactory response or failure to respond, within thirty days of notification regarding accessibility issue or requests, the interested party may submit a report, using the following link agid.gov.it

Website information

Website publication date: 17/06/2022

Did the owner of the website run usability tests? Yes

Content Management System (CMS) used: none, in-house development

Inclusion in the workplace

Number of employees with disabilities: 52

Number of adapted workstations for employees with disabilities: 1